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Returns & Exchanges

Returns Policy

We hope you love your purchase. However, if you wish to the return the item, you can return it to us within 14 days to obtain a refund. Items must be returned to us in the condition you received them, unworn, unwashed, undamaged and unmarked, with all tags attached. Unfortunately, we cannot accept any item which appears damaged or worn. 

UK Customers

We provide free returns for customers in the UK. If you wish to return an item, stick the returns label included in your package on the outside of box and take to your local post office. Once we have received your item, we will issue you your refund within 48 hours.

International Customers

Customers outside the UK wishing to return an item should contact us at info@belizeofficiel.com to request a returns label. We will email you a DHL return label to you along with instructions on how to arrange a courier collection at your location. Return labels are issued at the below prices and will be deducted from your final refund amount. Once received, we will issue your refund within 48 hours.   

Europe- DHL Tracked & Signed- £20

U.S.- DHL Tracked & Signed- £20

Exchanges

If you wish to exchange your item for a different size or colour, please follow the returns process above and then place a new order for the item you want to exchange it for. Please note that all shipping and returns charges are applicable for exchanges.